1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
Not Disclosed by Recruiter
(Female candidate only) Location: Maninagar, Ahmedabad Department: Customer Service & OperationsReports To: Service Manager / Operations HeadMust have :
Diploma/Degree in Mechanical Engineering mandatory.
Overview:
The Customer Relationship Officer (CRO) at the HVAC Service Center is responsiblefor managing customer interactions, service requests, complaint handling, schedulingservice calls, and ensuring smooth coordination between customers and ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
2.30 LPA TO 2.90 LPA
Key Responsibilities
Handle Customer Calls, Complaints Management, and Service Requests professionally.
Schedule and coordinate HVAC Technicians for service visits and maintenance activities.
Prepare and manage Daily Service Schedules and Job Allocations.
Follow up with customers regarding Pending Complaints, Breakdown Issues, and Service Status Updates.
Coordinate with the Spare Parts Department and Store Team to ensure ...