1 Opening(s)
1.0 Year(s) To 2.0 Year(s)
Not Disclosed by Recruiter
(Female candidate only) Location: Maninagar, Ahmedabad Department: Customer Service & OperationsReports To: Service Manager / Operations HeadMust have :
Diploma/Degree in Mechanical Engineering mandatory.
Overview:
The Customer Relationship Officer (CRO) at the HVAC Service Center is responsiblefor managing customer interactions, service requests, complaint handling, schedulingservice calls, and ensuring smooth coordination between customers and ...
1 Opening(s)
5.0 Year(s) To 7.0 Year(s)
5.90 LPA TO 7.90 LPA
Job Summary
We are seeking an organized and proactive HVAC Operations Coordinator with knowledge of HVAC Systems and strong Client Management skills. The candidate will be responsible for Team Planning, Work Progress Monitoring, Operator Management, and coordination with clients to ensure smooth execution of HVAC service and maintenance operations.
Key Responsibilities
Act as ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
4.90 LPA TO 5.90 LPA
Job Summary
We are looking for an experienced HVAC Service Coordinator with strong knowledge of HVAC Systems and service operations. The candidate will be responsible for ensuring quick issue resolution, minimizing Turnaround Time (TAT), coordinating with OEM (Carrier) Teams, and supporting service engineers to achieve First-Time Resolution with zero repeat complaints.
Key ...
1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
2.30 LPA TO 2.90 LPA
Key Responsibilities
Handle Customer Calls, Complaints Management, and Service Requests professionally.
Schedule and coordinate HVAC Technicians for service visits and maintenance activities.
Prepare and manage Daily Service Schedules and Job Allocations.
Follow up with customers regarding Pending Complaints, Breakdown Issues, and Service Status Updates.
Coordinate with the Spare Parts Department and Store Team to ensure ...